If you have been granted access to a shared mailbox - here is how to access.
Outlook Desktop
The Shared mailbox will appear in your folder list on the left hand side.
| Standard Outlook | NEW! Outlook |
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Webmail
Access webmail via outlook.office.com with your own email and password, click your initials top right and Open Another Mailbox - input the email address of the mailbox you wish to access.
Mobile Device
Shared mailbox's can only be accessed via Microsoft Outlook App (iOS Store | Play Store)
Follow the below steps to add.
- Open Outlook for Mac.
- Select File.
- Select Open.
- Select Other User's Folder.
- Select Inbox from the folder type drop-down menu.
- Enter the Title of your shared folder in the search box.
- Select your Shared Mailbox from the list.
- Select Open.
