If you have been granted access to a shared mailbox - here is how to access.


Outlook Desktop

The Shared mailbox will appear in your folder list on the left hand side.


Standard OutlookNEW! Outlook


To manually add the mailbox:

  • Select Mail from the navigation pane in new Outlook.

              

  • In the Folder pane, right-click your account name, and select Add shared folder or mailbox.

                                  

                                     Screenshot showing selection to Add shared folder or mailbox                             

              

  • In the Add shared folder or mailbox window, type the name of the mailbox you want to access, for example, [email protected].




Webmail 

Access webmail via outlook.office.com with your own email and password, click your initials top right and Open Another Mailbox - input the email address of the mailbox you wish to access.



Mobile Device

Shared mailbox's can only be accessed via Microsoft Outlook App (iOS Store | Play Store)


Follow the below steps to add.



Outlook on MAC

  1. Open Outlook for Mac.
  2. Select File.
  3. Select Open.
  4. Select Other User's Folder.
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  5. Select Inbox from the folder type drop-down menu.
  6. Enter the Title of your shared folder in the search box.
  7. Select your Shared Mailbox from the list.
  8. Select Open.
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