If Windows has forgotten your password for your hosted connection, here is how to re-enter. 

1) Get your hosted password from the REBOOT I.T. portal - https://rebootitltd.syncromsp.com/my_profile/user_login - you will have set your own secure password for this portal. 

2) right click the hosted file and select edit (Windows 11 users click more options, then edit) 
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3) Click delete, then save

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3) re-connect to the hosted server, enter your password from the portal in Step 1 and click Remember me
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